Last Updated: March 21, 2017
The Vectr Application is a fast and unique way to share knowledge and information with other users around the world. Users can send information in the form of text to address various pressing inquiries.
Information We Collect
For you to create a basic Vectr account, we need to collect a few important details about you: a unique username you would like to go by, a password, an email address we can contact you at, and finally three expertise topics. For additional Services beyond the basic Vectr account, we may ask you for additional information. And while we hope you’ll remain on Vectr, if for some reason you ever want to delete your account, just send us an email to email@example.com with subject: DELETE ACCOUNT; but keep in mind that we may retain certain information in backup for a limited period of time or as required by law. For more information about how we store and delete the data you send or receive through Vectr, please read the “Message Deletion” section a little farther down.
What You Automatically Provide Us When You Use Our Services
Usage Information: We collect information about your activity and the messages you send and receive through our Services. For example, we collect information such as the time, date, sender, recipient of a message, the number of messages you exchange with other users, which members you exchange messages with the most, and your interactions with messages (such as when you open a message or how you rate a response).
Device Information: We collect information about your device, including the hardware model, operating system and version, unique device identifiers (including MAC address and IMEI), browser type and language, mobile device phone number, and mobile network information. We also collect certain device information that will help us diagnose problems in the (hopefully rare) event you experience any crash or other problem while using our Services. So, for example, if we detect a crash or other problematic event, we may collect the list of apps on your device and other information about your device’s performance at the time of the event for troubleshooting purposes.
Location Information: With your consent, we collect your device location so that you can use our location-based features in the future. You can always revoke your consent by changing the settings or preferences on your device. If you do so, certain features of the Services will no longer function. And, of course, you can revoke your consent by deleting Vectr from your device.
Website Log Information: We collect log file information when you use our websites. That information includes, among other things, your web browser type and language, access times, pages viewed, your IP address, and the website you visited before navigating to our websites.
Information We Collect When You Contact Us
Whenever you have a question for our helpful Support team, just head over to our website. Of course, when you contact the Support team or communicate with us in any other way, we’ll collect whatever information you volunteer. For instance, if you submit data, files, or any other materials to us through our websites, we will collect what you give us.
How We Use Information
What do we do with the information we collect? The short answer is: Provide you with an amazing set of Services that we relentlessly improve. But we do a lot more as well, such as:
Provide and deliver the products, services, and functionality that you request, process transactions, and send you related information;
Communicate with you. That means just what it says; we may send you marketing communications on behalf of us or other companies; respond to your comments and questions; provide customer service; and send you technical notices, security alerts, and other informational messages;
Monitor and analyze trends and usage;
Develop, improve, and refine products, services, and functionality;
Personalize the Services by providing advertisements, content, or features that match user profiles or interests. For instance, when you set up an account we may pre-populate certain account information based on the information we collect about you from other users;
Verify your identity and prevent fraud or other unauthorized or illegal activity; and
Carry out any other purpose for which the information was collected.
Where Information Is Processed
Vectr is based in the United States. Although we welcome members from all over the world, keep in mind that no matter where you live or where you happen to use our Services, you consent to the processing and transfer of information in and to the U.S. and other countries. We want you to know this because the laws of the United States and those of other countries where your information is processed might not be as comprehensive or protective as laws in the country where you live. And while you’re in another country, know that your information may be made available to government or law enforcement requests.
How We Share Information
Here’s the type of information we may share about you with others and how we do so:
We may share information about you with service providers who perform services on our behalf.
With respect to jointly offered Services or functionality or services offered separately by other companies through our Services, we may share information about you with business partners to provide the Services and functionality you request and to communicate with you about those Services;
We may share information about you in response to legal process or a request for information if we believe disclosure is consistent with, or required by, any applicable law, rule, or regulation; to investigate or remedy potential violations of our user agreements or policies, or to protect the rights, property, and safety of us, our users, or others; or in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
The Services may also contain third-party links or be a co-branded or third-party-branded Service that’s being provided jointly with or by another company. By going to those links or by using a co-branded or third-party-branded Service, you may be providing personal information directly to the third party, us, or both. You acknowledge and agree that we are not responsible for how those third parties collect or use your information. As always, we encourage you to review the privacy policies of every third-party website or service that you visit or use, including those third parties you interact with through our Services.
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